connect

Modern Workplace

Work Anywhere. Collaborate Everywhere. Stay Secure. 

The Modern Workplace, Done Right

Your workforce is more distributed, more digital, and more dependent on collaboration than ever.

Modernizing the systems that support it means balancing security, continuity, and change, and anchoring it for the long term.

  • There’s little room for downtime.
  • No patience for clunky tools.
  • And no margin for missteps when every call, meeting, and customer interaction matters.

Yet too often, “modernization” means fragmented platforms, overlapping tools, and growing pressure on IT to hold it all together.

The modern workplace isn’t a future initiative. It’s a business imperative today.

Entering the Modern Workplace at ANM

Time to Call It a Day on Complexity

Today’s workplace environments didn’t evolve by design. They accumulated over time.

Disconnected Platforms

Calling, meetings, and contact centers spread across disconnected platforms

Disconnected Strategies

Hardware refreshes made without a cohesive collaboration strategy

Disconnected Rollouts

AI features enabled without governance, readiness, or alignment

Disconnect Endpoints

Endpoints and devices managed in isolated silos

What was meant to modernize work now slows it down, creating unnecessary risk for IT and a frustrating user experience.

What Modern Work Should Look Like

You don’t need more platforms. You need a simpler, integrated workplace that supports how people actually communicate and collaborate.

A Modern Workplace Should...

What That Means

Support flexible calling models

On-prem, hybrid, and cloud calling with a clear, intentional path between them

Enable digital-first customer engagement

Flexible, human experiences designed around real interactions

Deliver seamless meetings and devices

Consistent performance across rooms, roles, and locations

Reach people instantly

Mass communication and digital signage when timing matters most

Manage endpoints centrally

Secure control for a mobile, distributed workforce

Be ready for AI and Copilot

Governance, readiness, and security, not just licenses

Success in these areas is reliant on a connected experience that’s reliable today, manageable at scale, and ready for what’s next.

Built on Communication. Designed Around You.

For more than 30 years, ANM has helped organizations solve complex workplace problems by designing solutions around real environments. From legacy systems and hybrid architectures to cloud platforms and emerging technologies, we’ve likely encountered—and solved—the challenges you’re facing today.

With deep expertise across collaboration and infrastructure, ANM brings a proven perspective to every engagement.

Contact Center

Your contact center is the digital front door to your organization.

We design cloud and on-prem contact center solutions that let customers connect the way they prefer:

  • Voice
  • Chat
  • Digital channels

At the same time, we equip agents with the context and tools they need to resolve issues faster.

Our approach

  • End-to-end support across the full lifecycle
  • Assessment and design
  • Deployment and ongoing optimization

We partner with leading solutions like Webex Contact Center and Microsoft-aligned solutions like AudioCodes Voca to support the full lifecycle, from assessment and design to optimization.

On-Prem, Hybrid, & Cloud Calling

We design, implement, and manage calling across Cisco and Microsoft platforms, supporting on-prem, hybrid, and cloud models. Whether you’re modernizing gradually or tackling a complex migration, we simplify voice without sacrificing reliability.

Meetings & Devices

From huddle rooms to executive boardrooms, we standardize and deploy meeting experiences that scale. We support meetings and devices across Webex and Microsoft Teams, including

  • Phones
  • Headsets
  • Room bars
  • Video conferencing boards

Every space works the way users expect, regardless of platform, room type, or role.

Auxiliary Services

Modern work platforms generate valuable data—and risk. Our auxiliary services add visibility, analytics, and security overlays across calling, meetings, and contact centers, helping your teams gain insight and reduce blind spots without re-architecting everything.

Endpoint Management

Your workforce is mobile. Your endpoint management should be, too. We help you manage laptops, desktops, and mobile devices using Microsoft Intune and co-managed models, replacing legacy approaches with cloud-based control, visibility, and security.

Mass Communication & Digital Signage

When communication needs to be immediate and one-to-many, we design solutions for

  • Mass notifications
  • Emergency alerts
  • Paging
  • Digital signage

These platforms ensure the right message reaches the right audience, quickly and reliably, across campuses and distributed environments.

AI & Copilot Readiness

AI changes how work gets done, but only if it’s deployed responsibly. We help organizations prepare for Microsoft Copilot with:

  • Readiness assessments
  • Security alignment
  • Governance, and
  • Adoption workshops

So AI accelerates productivity without introducing new risks.

Healthcare Provider Modernizes Voice with ANM

A healthcare provider supporting four hospitals and more than 70 clinics, needed to modernize its voice environment without disrupting critical patient-facing communications.

After an initial proof-of-concept failed with another provider, ANM partnered with them to design and execute a migration to Microsoft Teams Phone.

 

ANM delivered:

  • A clearly defined migration path through detailed assessment and planning
  • Custom migration templates and flexible hardware options
  • A successful transition to Teams Phone with no disruption to clinical operations

Make the Right Call

Ready to modernize how work gets done?

Talk to a Consulting Architect to see how we’d approach your modern workplace challenges.

Or explore:

  • Modern Work Readiness
  • Assessment
  • License Utilization
  • Assessment
  • Copilot & M365
  • Workshops